24/7 Customer Support in Shared Website Hosting
We supply 24/7 customer, billing and technical support for all of our shared website hosting plans. Even if you aren't our client yet and you have questions, we can give you a hand in a timely manner and give you the needed info, so as to give you a choice to make the very best decision when you purchase your new web hosting account. We're available at any time, including holidays and weekends, and we provide you with various options for communication to contact us - live chat, phone, e-mail messages and support tickets. To make things easier for you, we now have multiple phone numbers internationally, thus you'll be able to call the one which is closer to you. The max response time for your email messages and your tickets is one hour. The standard response time is around 15-20 min, so you can forget all about waiting for several days to receive assistance for any task or issue, whatever its difficulty.