1 hour ticket response
Quick support is our primary task and this is why we have a team of competent techs who are ready to provide a prompt answer to any question that you could have. Simply submit your technical support ticket from the Site Control Panel and we’ll respond back to you within one hour at the latest. In fact, we work hard and aim for a 20–minute trouble ticket response time.
A Top–Class Client Support Service
We have a team of web hosting support experts who are eager to answer all your requests anytime you are in need of assistance. The majority of our customer service staff members have several years of experience in the shared website hosting plans arena, which means that you can constantly count on fast and accurate answers to your problems.
An Easy–to–Navigate Help Center Section
Built into the Site Control Panel is an easy–to–navigate Help section, which features different information sources. You can browse through a frequently updated knowledgebase offering web hosting account management articles and web site management articles, check out the educational video tutorials or have a gaze at our F.A.Q. database.
