A live chat is among the many channels of communication offered by some hosting companies as a part of their support service. Depending on the service provider, the chat can be used for billing, pre-sales and/or tech assistance. This way of contact is quicker than a support ticket and it will make it much more unlikely to misunderstand or misspell a word compared to a call with a representative. What's more, when the problem that you have needs some time to be reviewed and dealt with, you'll be able to do something else meanwhile instead of just waiting, like you'd have to do if you call. You can also use a live chat assistance service free of cost provided that you have world wide web access even if your web hosting supplier is situated in another country and they do not have a local phone number you can call.

Live Chat Support in Shared Website Hosting

We supply a live chat assistance service for all shared website hosting plans that we offer and we are able to support you with almost everything in real time. In case you do not have an account with our company yet, we will provide you with more details about the plans so as to help you to select the most appropriate plan. In case you are an existing client, we can help you with any general or billing matter and also with multiple common tech issues, for example an e-mail address installation in a desktop email client. If you are unable to give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat is the best choice to get in touch with us. Certainly, some problems need extra time to examine and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we are able to save you time and help you with numerous problems on the chat.